Delete your account
How to delete your account or your whole company, what happens to your data, and how long you have to change your mind.
Workers: delete your own account
You can do this yourself, from either app:
- iPhone or Android: open tallytoday → the Profile tab → Delete account.
- Web: sign in at tallytoday.com → Profile → Delete account.
Your account locks immediately. Nobody can sign in as you, and the app stops sending you notifications straight away.
Admins: delete the whole company
Deleting a company removes every worker, project, client, time log, purchase, and document belonging to it. Only an admin can do it, and it cannot be undone once the window below has passed.
- Web: sign in → Settings → Delete company, then type the company name to confirm.
- Mobile: the admin Profile tab → Delete company.
You have 30 days to change your mind
Deletion is not instant, on purpose. For 30 days the account is locked but recoverable: sign in with your usual email and password and you'll be offered the chance to restore it. The screen tells you exactly how many days remain.
After 30 days the deletion is permanent and we cannot reverse it, even if you ask us to.
What is deleted, and what is kept
Deleted or anonymized after 30 days. Your name, email address, phone number, home address, and push notification token. Your name is replaced with “Deleted user” and your email with a non-working placeholder. Any future shifts assigned to you are removed.
Kept, without your personal details attached. The hours you worked stay on your employer's payroll records. This is deliberate: those are your employer's wage and hour records, they are legally required to keep them, and deleting them could stop you being paid correctly for work you already did. They no longer identify you personally.
When an admin deletes a whole company, everything belonging to it is destroyed after 30 days — including those time logs — because there is no longer an employer whose records they are.
If you can't sign in
Email support@tallytoday.com from the address on your account and ask us to delete it. Tell us the company name if you remember it. We'll confirm your identity, action the request, and reply when it's done. A real person reads that inbox and usually answers within one business day.
Requests from an address we can't match to an account will get a reply asking for more detail — we won't delete an account on an unverified request, because that would be its own security problem.
Questions
See the Privacy Policy for the full picture of what we collect and why, the Support page for everything else, or just email support@tallytoday.com.
tallytoday is operated by AA Codes LLC.